SmokCigs β€” Tasmania Order Policy
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Announcement
Tasmania Shipping Announcement
Effective 6 May 2026

Dear valued Tasmanian customer, please take a moment to review the updates below. We've made everything clear and straightforward so you can continue placing orders with full confidence.

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Cartons
2-Carton Daily Dispatch Limit

A maximum of 2 cartons will be dispatched per day. If your order is larger, we'll split it into separate packages and send them over consecutive days via express shipping β€” your complete order will always arrive in full.

Example An order of 6 cartons β†’ 3 packages dispatched over 3 consecutive days.
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Important
No Refunds for Seized Parcels

In the event a parcel is seized by Australia Post, we are unfortunately unable to offer a refund. We sincerely appreciate your understanding and ask that you keep this in mind when placing your order.

Please note If you have previously had a parcel seized, we recommend using a different name and delivery address for future orders.
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Loose Leaf Tobacco
Roll Tobacco Daily Limit

Roll tobacco (loose leaf 25g & 50g) is limited to a maximum of 6 pouches per day. Larger orders will be split and dispatched over consecutive days, just like our carton policy.

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No Change
Free Express Shipping β€” Still Included

Great news β€” we continue to offer Free Express Shipping to all our Tasmanian customers. Fast, reliable delivery remains our promise to you, unchanged.

Questions about your order?

We truly appreciate your loyalty and continued support. Our friendly team is always here to help β€” please don't hesitate to reach out.

[email protected]
Shop Now β†’
www.smokcigs.com.au